Reporting downed lines

Stay more than 30 feet away from any downed line, and don't go near the pole or anything touching the line. Immediately let us know if a line is down or hanging lower than normal.

You can report a line via PHONE, TEXT or EMAIL help@golightspeed.com using the following numbers:

Lansing area CALL/TEXT/SMS: +1-517-325-0491

Grand Rapids CALL/TEXT/SMS: +1-616-202-5556

Detroit Metro CALL/TEXT/SMS:  +1-313-307-4242

Downed lines can be deadly. Do not approach any downed line.
 
We will notify you when it is safe to return to the effected area.
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